Frequently Asked Questions

Shipping - we Ship same or next day excluding Sundays & Holidays!

Refunds/Returns - All returns must be pre-approved, no exceptions. We will do our very best to work with you to received quality products of all kinds.

1. Cut fabrics and Custom orders are not eligible for refunds, no exceptions.  
2. Supplies & Notions - return within 7 days of receipt and in original condition once approved
3. Ready Made Bags are non-refundable unless there is a material defect - contact us to discuss
4. Refunds will only be issued for the purchase price minus the original shipping
5. Refunds if approved will be provided once the item is received in the original condition